Friday, August 20, 2010

Implementation, Training, and Management Oversight

Due to the many changes that are inherent in implementing FlexChoiceRN, effective training, support and management are essential to a successful program. Our consultants will be on site during the crucial run up to “Go Live” and begin to become a part of the day-to-day operations team. Re -working processes, providing on going one-on-one training, and delivering key updates to Senior Management are all part of the hands on approach that FlexChoiceRN brings to the implementation. While many of the obstacles to success can be anticipated, there are always challenges that arise. Our consultants deliver the support, confidence, vision and expertise to overcome any challenges that stand in the way of a successful implementation. By taking a collaborative approach, our consultants work with you to ensure that there is effective communication at all levels and a clear understanding of any new policies and procedures.

After ”GoLive”, the FlexChoiceRN consultants remain in the role of providing day-to-day management oversight, and provide valuable feedback to Sr. Management. Our consultants will begin to track and deliver key reports that will assess the level of success that the program has achieved. By remaining engaged, providing ongoing support and delivering crucial outcomes information, our consultants stand behind the program in order to verify that measurable results are being met. Should changes need to be made, or improvement initiatives implemented, FlexChoiceRN consultants will remain involved and on site until the program is delivering sustainable results and achieves a level of stability that is satisfactory to the client.

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